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What to Look for in a Great Custom Homebuilder

Posted by CharlieNathan Builders on August 09, 2017 | Leave a comment

How to find the right custom builder for your project

Choosing the right custom homebuilder isn’t easy, especially when you’re a first-time homeowner. The sheer number of options can be overwhelming. Even figuring out a basis for comparison is rough. Do you prioritize based on price? Experience? Reviews? Don’t forget to watch out for scammer warning signs.

Or should you just forget about all of that and go with your friend’s recommendation? Their house is beautiful, after all. And it doesn’t seem to have aged a day in three years!

We recommend taking a bit of time to decide on a great custom homebuilder. Although a friend can point you in the general direction of a good homebuilder, you should still do the research to make sure it’s a great fit. You’re different people—odds are you have different expectations and personalities.

Here are the most important things to keep in mind when choosing a custom homebuilder:

Good Communication

If you’re someone that likes constant communication and wishes to leave little to chance, you’ll need to make sure the homebuilder is communicative. If getting in contact with them just to get a quote is already a struggle, it’s not going to get better once they’re constructing the actual house.

You’re Comfortable with Them

You should feel comfortable with your custom builder. It’s kind of like marriage in a way. You’re going to be stuck with them for quite a while, so you need to make sure you get along. If they get annoyed with your questions, or seem to dodge around certain concepts, you’re probably better off going somewhere else.

You want your custom homebuilder to be patient and knowledgeable, similar to a teacher. If there is a reason your concept might not work out, they should be able to explain why. “Just because” is not an acceptable answer.


We all hate making changes last minute. However, when you’re building a new home, there might be problems that crop up in the middle of construction. Maybe what something looks like in reality doesn’t quite match up with what you were thinking when you saw the floor plan. Some home builders prefer to stick with the floor plan, and will deviate slightly from the plan when needed. Others will change as needed—this could even include altering the floor plan itself. Just make sure you’re aware of their capabilities before you get started.

Plenty of (Positive) References

The last time you went to a new restaurant or bought something online, odds are that you checked out a few reviews before making your decision. And those expenditures are tiny in comparison to buying a custom home! So make sure your chosen homebuilder is well-reviewed before you buy. Testimonials matter.

If the homebuilder doesn’t have any good reviews, you should probably pass on them. The sole exception is newer homebuilders—they won’t have any references because they haven’t had time to get clients yet. However, they should still have referrals or industry contacts that are willing to vouch for them. So do your research!

Have any questions about what to look for in a custom homebuilder?

Finding a home builder can be a daunting task, but it’s important to be confident in your decision. At Charlie Nathan Builders, we want to partner with you to build a home that exudes elegance, quality of design, and craftsmanship.  We also offer home maintenance services. We have nearly 30 years of experience in home remodeling and custom home design in Seattle. Contact us via our online form or call us at 206-546-4949 today to discuss your needs and learn more about our services.

Remodel your home without remodeling your life.

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